Simple setup. Serious results.
Divert your calls to Reflexed AI, connect your calendar, set trade-specific rules, and go live in under an hour.
Simple setup. Serious results.
Divert your calls to Reflexed AI, connect your calendar, set trade-specific rules, and go live in under an hour.
Divert or forward calls
Keep your number. We answer when you can’t (after-hours, busy, or no signal).
Set booking rules
Emergency vs non-urgent, postcodes in Essex, callout fees, and on-call escalation.
Connect your calendar
We place jobs into free slots, respect travel time, and send confirmations + reminders.
Qualify like your best dispatcher
Collects address, problem, urgency, photos/video via SMS link when needed.
Instant job summaries
Clean summaries via SMS/email with all details so you can prioritise fast.
Continuous optimisation
Review recordings/analytics to refine scripts and boost conversion.
FAQs
Answers for Essex plumbers, electricians, roofers, and heating engineers.
Do I need new phone hardware?
No. Keep your number and just add a simple divert/forward to our number.
Will it sound natural?
Yes. Echo Voice AI uses trade-friendly scripts that adapt per caller and learn over time.
What if the caller insists on speaking to me?
We can warm-transfer, take a message, or schedule a callback based on your rules.
Can I pause or change rules on the fly?
Yes. Update hours, service areas, and booking windows any time from your portal.
How fast is setup?
Most Essex trades go live the same day. Phone divert + calendar connection takes ~30–60 minutes.
What about emergencies?
We prioritise emergencies, escalate per your on-call rota, and send ETA texts to customers.